Restart station

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PenfoldOldTimeRadio

New Member

• Apr 9, 2024

• #1

I am considering restarting my station using the login information I had before. When I try to log in to restart my station, it says that my email address is reserved and won't let me log in. Am I able to log in to restart my station with my previous information and if so how?

 

Support

Level 1 Support

Staff member

• Apr 9, 2024

• #2

Can you let us know your username? Email it to us if you like (support@internet-radio.com).

 

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PenfoldOldTimeRadio

New Member

• Apr 9, 2024

• #3

I have emailed you my user name

 

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PenfoldOldTimeRadio

New Member

• Apr 10, 2024

• #4

Thanks, now able to log in.

 

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PenfoldOldTimeRadio

New Member

• Apr 10, 2024

• #5

I get this screen when trying to start the server. It has been a while since I have started my server so I do not remember what I need to do.

 

Support

Level 1 Support

Staff member

• Apr 11, 2024

• #6

I can see an error too. As the account is so old I recommend you create a new one if thats ok with you? I can delete the old account if you wanted to use the same username. Just let us know.

Sign Up

 

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PenfoldOldTimeRadio

New Member

• Apr 11, 2024

• #7

Ok. I will start a new account under a new user name. Can you refund the payment I made as I will have to pay again for a new account I assume.

Thanks for your help.

 

Support

Level 1 Support

Staff member

• Apr 11, 2024

• #8

Great, I've refunded your other payment and closed the old account.