My Station is no more Working

radioangelus

radioangelus

New Member
Hi Support,
My online radio station is no more working. Even when I restart the server nothing is played apart from the jingle.
Please I need your urgent assistance thank you.

Best regards,
JB
 
Support

Support

Level 1 Support
Staff member
Hi JB,

I've fixed the issue for you and your stream is back online: https://www.internet-radio.com/station/radioangelus/

The problem was with your intro and fallback files. Your AutoDJ settings are set for 128kbps but your files were encoded at 192kbps. They need to be encoded at the same bitrate as per your AutoDJ settings.

I've removed these files, so you'll need to re-encode them at 128kbps and then re-upload them.
 
radioangelus

radioangelus

New Member
Support said:
Hi JB,

I've fixed the issue for you and your stream is back online: https://www.internet-radio.com/station/radioangelus/

The problem was with your intro and fallback files. Your AutoDJ settings are set for 128kbps but your files were encoded at 192kbps. They need to be encoded at the same bitrate as per your AutoDJ settings.

I've removed these files, so you'll need to re-encode them at 128kbps and then re-upload them.
Click to expand...
Ok noted support with many thanks
 
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